How your data stays yours
Lithi gives you the setup and the code. Your email, files and customer data stay in your own accounts, and Claude only saves drafts for you to send.
Lithi gives you the setup and the code. Your email, files and customer data stay in your own accounts.
Your accounts Lithi
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Email, files, customer data --X--> never read or stored
Knowledge base (your Claude) your account, purchases,
Drafts (saved, never sent) and setup steps onlyYour email stays in your email
Claude reads your email in your own account. Lithi never stores or reads it.
Drafts only, by design
Claude can save drafts. It can't send. You review and send every message.
Your knowledge base is yours
It lives in your Claude workspace, so you can export or delete it whenever you choose.
Your texts and leads, your database
If you add the SMS or website assistant tools, the messages and leads they collect are saved in your own Twilio account and your own database.
What Lithi does see
To help you, Lithi and your class team see your account, your purchases and your setup steps: step names, their state, problem codes, timing, your computer type and the kit version. In a class, your seat is shown to your class team.
Lithi never sees your email, documents, chats, contacts, file names or passwords. A help request carries a reason and your current step. A message is sent only if you type one.